Senior Ops Admin - Hub & Customer Support

FedEx Logistics; Watertown (SD); Remote; USD 23,000 - 37,000; Full time

Job summary

FedEx Logistics seeks an organized administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, data entry, and reporting to help maintain delivery timelines.

The role emphasizes accurate scanning, loss prevention support, and timely data retrieval for audits within a fast-paced distribution center environment. Schedule and benefits align with standard FedEx practices.

Qualifications

• Four (4) years customer service, clerical or related experience
• Experience in dock operations environment or distribution center preferred
• General business skills: typing, data entry, phone, copier, fax
• Proficient in Microsoft Office and web-based applications
• Customer service skills to respond to requests
• Strong time management, organizational and multi-tasking abilities

Responsibilities

• Provide clerical support to management and operational functions
• Enter data in various systems and compile regular/ad hoc reports
• Serve as frontline customer service to receive and resolve inquiries
• Assist with audits and data retrieval for review
• Support loss prevention and timely delivery through address checks and document handling
• Prioritize workflow to maximize same-day delivery readiness

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics seeks an organized administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, data entry, and reporting to help maintain delivery timelines.

The role emphasizes accurate scanning, loss prevention support, and timely data retrieval for audits within a fast-paced distribution center environment. Schedule and benefits align with standard FedEx practices.