Operations Admin II: Data & Customer Support

FedEx Group; City of Plattsburgh (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Federal Express Corporation is seeking an Operations Administrator to perform clerical and administrative functions across hub and station areas, including linehaul, quality assurance and customer service at the Plattsburgh location.

This full-time role requires at least a high school diploma and two years of customer service or clerical experience, with strong data entry, MS Office and multitasking skills. Pay ranges from $17.84 to $24.89 per hour, with benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• General business skills, including typing, data entry and use of phone, copier, and fax.

Responsibilities

• Provide clerical support to management and operational functions.
• Enter data and compile reports to support management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist management with BCSA audit data retrieval and review.
• Support loss prevention and damage prevention activities and ensure packages are scanned and tracked.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking an Operations Administrator to perform clerical and administrative functions across hub and station areas, including linehaul, quality assurance and customer service at the Plattsburgh location.

This full-time role requires at least a high school diploma and two years of customer service or clerical experience, with strong data entry, MS Office and multitasking skills. Pay ranges from $17.84 to $24.89 per hour, with benefits and growth opportunities.