Operations Admin for Data, QA & Customer Support

Federal Express Corporation; North Charleston (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations in the Charleston area. The role involves handling linehaul, quality assurance, and customer service tasks to keep deliveries on time.

You will perform data entry, generate reports, assist with audits, and ensure accurate package handling and tracking. Excellent communication and multi-tasking in a fast-paced environment are essential.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; dock operations preferred.
• Typing, data entry, phone, copier and fax abilities essential.
• Proficiency in Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operations (copying, filing, faxing, emails, phones).
• Enter and review data in systems; compile reports for management.
• Serve as frontline customer service for inquiries and issues.
• Assist BCSA audit data retrieval and document review.
• Support quality assurance and loss prevention through address searches and damage checks.
• Track metrics and generate weekly IC/dot/delivery-related reports.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

MS Office

Email

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations in the Charleston area. The role involves handling linehaul, quality assurance, and customer service tasks to keep deliveries on time.

You will perform data entry, generate reports, assist with audits, and ensure accurate package handling and tracking. Excellent communication and multi-tasking in a fast-paced environment are essential.