Operations Admin & Customer Service Specialist

Federal Express Corporation; Bethlehem (Northampton County); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx Corporation in Bethlehem, PA is seeking a detail-oriented clerk to perform administrative and customer service functions across hub and station operations.

You will handle data entry, filing, reports, and respond to inquiries, with emphasis on accuracy, timely processing, and supporting linehaul and QA tasks. This is a full-time role requiring a High School Diploma and 4 years of experience, with strong Microsoft Office skills.

Qualifications

• General business skills such as typing, data entry and review; use of phone, copier, and fax.
• Customer service skills to effectively respond to requests.
• Time management, organizational and multi-tasking skills in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Enter and review data in various systems to support functional areas; compile reports for management.
• Serve as frontline customer service to receive, solve or escalate inquiries and issues.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Bethlehem, PA is seeking a detail-oriented clerk to perform administrative and customer service functions across hub and station operations.

You will handle data entry, filing, reports, and respond to inquiries, with emphasis on accuracy, timely processing, and supporting linehaul and QA tasks. This is a full-time role requiring a High School Diploma and 4 years of experience, with strong Microsoft Office skills.