Hub Operations Admin & Customer Care Specialist

FedEx; Morrison Heights (NY); On-site; USD 34,000 - 44,000; Full time

Job summary

FedEx is seeking a detail‑oriented on‑site Clerk to perform clerical and administrative tasks across hub and station areas. You will handle records management, data entry, and customer service, acting as the first line of contact for various issues and ensuring timely resolution.

Responsibilities include maintaining accurate records, preparing reports, and supporting quality assurance and loss prevention activities.

Qualifications

• High school diploma or GED required.
• Proficient in typing, data entry, and basic office software.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems to support functional areas.
• Compile reports for management review and decision making.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and records management activities.

Skills

Typing

Data entry

Customer service

Microsoft Office

Education

High School Diploma or GED

Job description

FedEx is seeking a detail‑oriented on‑site Clerk to perform clerical and administrative tasks across hub and station areas. You will handle records management, data entry, and customer service, acting as the first line of contact for various issues and ensuring timely resolution.

Responsibilities include maintaining accurate records, preparing reports, and supporting quality assurance and loss prevention activities.