Operations Admin — Customer Service & Data Support

FedEx Logistics; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation in Jacksonville, FL seeks a full-time clerical/administrative specialist to support hub and station operations, including linehaul and QA. You will handle data entry, reports, and frontline customer inquiries to improve delivery times.

The role requires a high school diploma and 4+ years of relevant experience; you will work on-site five days a week with potential travel in a fast-paced environment requiring strong attention to detail and teamwork.

Qualifications

• Four (4) years of customer service, clerical or related experience required.
• Experience in dock operations or distribution center setting preferred.
• Proficient with MS Office and data-entry tasks; strong communication skills.

Responsibilities

• Provide clerical support to management and operational functions (filing, copying, emailing, answering calls).
• Enter and review data in various systems and compile reports for management.
• Serve as frontline customer service contact to resolve inquiries and issues.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Phone, copier, fax handling

Job description

Federal Express Corporation in Jacksonville, FL seeks a full-time clerical/administrative specialist to support hub and station operations, including linehaul and QA. You will handle data entry, reports, and frontline customer inquiries to improve delivery times.

The role requires a high school diploma and 4+ years of relevant experience; you will work on-site five days a week with potential travel in a fast-paced environment requiring strong attention to detail and teamwork.