Hub Operations Admin & Customer Care Specialist

Federal Express Corporation; Plain City (OH); On-site; USD 25,000 - 37,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical associate to support hub and station operations, linehaul, QA, and customer service. You will handle address corrections, data entry, and frontline inquiries to help optimize delivery times.

The role requires a High School Diploma or GED and at least four years of related experience in a dock, distribution center, or administrative setting, with strong MS Office and data-entry skills.

Qualifications

• General clerical duties including typing, data entry, filing and answering telephones.
• Proficiency in Microsoft Office and web-based applications.
• Customer service skills to respond to inquiries professionally.
• Strong time management and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations in hub and station areas.
• Enter and review data in various systems; compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and data retrieval for review.
• Support linehaul and quality assurance functions as needed.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking a part-time clerical associate to support hub and station operations, linehaul, QA, and customer service. You will handle address corrections, data entry, and frontline inquiries to help optimize delivery times.

The role requires a High School Diploma or GED and at least four years of related experience in a dock, distribution center, or administrative setting, with strong MS Office and data-entry skills.