Senior Ops Admin: Data, QA & Customer Support

Federal Express Corporation; Jacksonville (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Federal Express Corporation seeks a part-time morning shift clerk in Jacksonville, FL to perform administrative duties in hub and station operations. You will support linehaul, quality assurance and customer service, handling data entry, reports and frontline inquiries.

Role emphasizes timely processing, loss prevention functions, and coordination with ICs and management. On-site work five days a week; equal opportunity employer; accommodations available.

Qualifications

• General business skills such as typing, data entry and review; use of phone, copier and fax.
• Experience with MS Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations functions (photocopying, filing, faxing, emailing, answering calls).
• Review, research and/or enter data in various systems to support the function.
• Compile data and generate regular and ad-hoc reports for management review.
• Serve as frontline customer service to receive, resolve and/or escalate inquiries.
• Assist with audit data retrieval for BCSA reviews.
• Support loss prevention tasks including address searches and package condition checks.
• Enter DOT-related documentation and monitor logs and mileage records for ICs/Linehaul.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation seeks a part-time morning shift clerk in Jacksonville, FL to perform administrative duties in hub and station operations. You will support linehaul, quality assurance and customer service, handling data entry, reports and frontline inquiries.

Role emphasizes timely processing, loss prevention functions, and coordination with ICs and management. On-site work five days a week; equal opportunity employer; accommodations available.