Operations Admin, Customer Service

Jobtailor; Center Valley (Lehigh County); On-site; USD 36,000 - 54,000; Full time

Job summary

Jobtailor in Center Valley, PA, is seeking an administrative specialist to support freight operations and billing processes. You will handle data entry, invoicing, payroll, and AR/AP tasks while coordinating with supervisors, drivers, and dock staff.

Haz-Mat documentation and safety compliance are part of the role, with opportunities to assist new hires and payroll activities. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced

Qualifications

• English language proficiency to communicate with customers
• Strong interpersonal and communication abilities
• Experience in transportation or customer service is a plus
• Haz-Mat or workers' compensation familiarity is helpful
• Strong problem solving and analytical skills
• Proficiency with Microsoft Office products
• Excellent typing and ten-key skills
• Ability to work night shifts when required
• Adaptability to changing tasks and priorities
• Flexibility in hours and workload
• Ability to work with minimal supervision
• Capable of working in a noisy, fast-paced environment
• Sedentary work with some walking and standing
• Ability to lift up to 25 lbs occasionally

Responsibilities

• Communicate by phone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs
• Perform data entry including scanning bills, P&D entry, fuel mileage, and payroll
• Process paperwork and invoices
• Monitor checks and cash for accounts receivable and accounts payable
• Handle Haz-Mat paperwork and information for loads departing or arriving
• Interact with and support supervisors, drivers, and dock workers
• Assist with monitoring and compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

Job description

• Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs
• Perform data entry, including scanning bills, P&D entry, fuel mileage, SDC'ing freight bills, and payroll
• Process paperwork and invoices
• Monitor checks and cash for accounts receivable and accounts payable
• Process and monitor paperwork and Haz-mat information for loads departing from or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist with monitoring and compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

Requirements

• Command of the English language to communicate effectively with internal and external customers
• Excellent interpersonal communication skills
• Previous experience in transportation industry and/or customer service is a plus
• Experience with Haz-mat or worker’s compensation is helpful
• Problem solving and analytical ability
• Competence and proficiency in Microsoft Office software products
• Strong typing and ten-key skills
• Ability to work night shift hours when required
• Ability to react to change productively and handle other essential tasks as assigned
• Ability to work flexible hours
• Ability to work with little or no supervision
• Ability to work in a noisy, dirty, quick-paced environment with many interruptions
• Ability to perform primarily sedentary work, with frequent walking and standing
• Ability to lift up to 25 pounds or exert up to 10 pounds of force occasionally
• Close visual acuity for data and figures, computer terminals, and extensive reading
• Manual dexterity for fingering, grasping, typing, and repetitive wrist, hand, and finger motions
• Ability to talk and hear to communicate and listen to others

Core Competencies

Demonstrates strong communication skills in English, with proficiency in Microsoft Office and data entry. Capable of managing accounts receivable and payable while ensuring compliance with Haz-mat regulations and safety protocols.

Highest-signal resume keywords

• Microsoft Office Proficiency
• Data Entry Skills
• Haz-Mat Compliance Experience
• Interpersonal Communication Skills
• Transportation Industry Experience

ATS Optimization Keywords

Hard Skills

• Data Entry
• Accounts Receivable Management
• Accounts Payable Management
• Haz-Mat Information Processing
• Payroll Processing
• Freight Bill Processing
• Typing Skills
• Ten-Key Skills
• Problem Solving
• Analytical Ability

Soft Skills

• Interpersonal Communication
• Adaptability
• Ability to Work Independently
• Attention to Detail
• Customer Service Orientation

Industry Keywords

• Transportation Industry
• Freight Charges
• PODs
• Safety Compliance
• New Hire Monitoring
• P&D
• OS&D
• Worker's Compensation