PT Operations Admin, Customer Service

Jobtailor; Hamilton (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Jobtailor in Hamilton, NJ is seeking a detail-oriented administrative coordinator for transportation logistics support. The role focuses on data entry, invoicing, and communication with internal and external customers via phone, email, and fax.

The successful candidate will have strong Microsoft Office skills, typing accuracy, and the ability to multitask in a fast-paced environment, including night shifts and flexible hours.

Qualifications

• Must communicate effectively with internal and external customers.
• Experience in transportation or customer service is a plus.
• Haz-Mat or worker’s compensation knowledge is helpful.
• Strong typing and ten-key skills required.
• Night shift hours may be required.

Responsibilities

• Communicate via telephone, email, and fax with customers regarding freight charges and PODs.
• Perform data entry including scanning bills, P&D entry, payroll, and freight bills.
• Process paperwork and invoices.
• Monitor checks and cash for AR/AP.
• Support Haz-Mat information for loads departing or arriving at the facility.
• Interact with supervisors, drivers, and dock workers.
• Assist with monitoring for new hires, safety, and payroll duties.

Skills

Microsoft Office Proficiency

Data Entry Skills

Interpersonal Communication Skills

Haz-Mat Knowledge

Problem Solving Ability

Tools

Microsoft Office

Job description

• Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs
• Perform data entry, including scanning bills, P&D entry, fuel mileage, SDC'ing freight bills, and payroll
• Process paperwork and invoices
• Monitor checks and cash for accounts receivable and accounts payable
• Help process and monitor paperwork and Haz-mat information for loads departing from or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist with monitoring and compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

Requirements

• Command of the English language to communicate effectively with internal and external customers
• Must possess excellent interpersonal communication skills
• Previous experience in transportation industry and/or customer service is a plus
• Experience with Haz-mat or worker’s compensation is also very helpful
• Problem solving and analytical ability is essential
• Must be competent and proficient in Microsoft Office Software products
• Must possess strong typing and ten key skills
• Certain job duties within this classification require night shift hours
• Ability to react to change productively and handle other essential tasks as assigned
• Ability to work flexible hours
• Must be able to work with little or no supervision
• Ability to endure a noisy, dirty and quick paced environment with many interruptions
• Ability to lift up to 25 pounds or exert up to 10 pounds of force occasionally
• Close visual acuity for preparing and analyzing data and figures, viewing computer terminal, and extensive reading
• Manual dexterity including fingering, grasping, and typing
• Talking and hearing required to communicate with and listen to others

Core Competencies

Demonstrates strong communication skills and proficiency in Microsoft Office Software, with a focus on data entry and compliance in the transportation industry. Capable of problem-solving and analytical thinking in a fast-paced environment while maintaining attention to detail.

Highest-signal resume keywords

• Microsoft Office Proficiency
• Data Entry Skills
• Interpersonal Communication Skills
• Haz-Mat Knowledge
• Problem Solving Ability

Hard Skills

• Data Entry
• Typing Skills
• Ten Key Skills
• Analytical Ability
• Compliance Monitoring

Soft Skills

• Interpersonal Communication
• Adaptability
• Attention to Detail

Industry Keywords

• Transportation Industry
• Accounts Receivable
• Accounts Payable
• P&D
• OS&D
• Haz-Mat