Customer Service Agent, Admin

Jobtailor; Town of Lancaster (NY); On-site; USD 52,349,000 - 71,635,000; Full time

Job summary

Jobtailor in New York, Town of Lancaster, is seeking a warehouse administrator to manage inventory control and label operations. You will handle data entry for shipments, operate RF scanners, and coordinate with yard drivers using the Y/WMS system.

Ideal candidates have 1-3 years in warehousing, strong attention to detail, and the ability to work with minimal supervision in a fast-paced environment. ISO procedures and OSHA standards familiarity are a plus.

Qualifications

• High school diploma or GED required.
• 1-3 years' experience in inventory control or warehousing administration.
• Intermediate computer skills.
• RF scanner proficiency.
• Proficiency in MS Office applications.
• English reading, writing, and verbal skills.
• Basic to intermediate mathematical skills for quantities and inventory.
• Ability to work in unregulated warehouse temperatures.
• Ability to lift/carry and push/pull 11-20 pounds.
• Ability to perform repetitive physical activities and stay detail-oriented.
• Ability to work with minimal supervision and adapt to change.
• Overtime work as required.
• Preferred: 1-2 years in warehouse/logistics/distribution.
• Preferred: 1-2 years with Warehouse Management Systems (WMS).

Responsibilities

• Prepare, distribute, reprint, track, and document carton and pallet labels.
• Maintain safe, accurate, and productive label flow for pickers.
• Use the Y/WMS system to communicate outbound pulls and plugs to yard drivers.
• Assist with verifying trailer chocking and green-light activation before trailer movement or loading.
• Complete computer data entry for shipments.
• Issue seals to loaders and secure seals and sensitive documents.
• Verify seal, trailer, store, and other shipment information for Bills of Lading.
• Schedule LTL carrier pickups where applicable.
• Print replenishment-driver work assignments.
• File outbound paperwork.
• Assist supervisors with compiling and tracking downtime sheets.
• Communicate issues to outbound supervisors promptly.
• Provide professional service to management, peers, customers, and visitors.
• Maintain a clean, orderly, and secure work area.
• Distribute and collect tools and equipment, including RF guns and bolt cutters.
• Operate powered equipment, RF scanners, computers, and printers safely.
• Follow company policies, ISO procedures, OSHA and MSDS standards.
• Perform other duties as assigned and assist across operational areas as needed.

Skills

Data Entry

Label Preparation

Mathematical Skills

Document Verification

Shipping Coordination

Education

High School Diploma

GED

Tools

Y/WMS System

RF Guns

Computers

Printers

Job description

• Prepare, distribute, reprint, track, and document carton and pallet labels
• Maintain safe, accurate, and productive label flow for pickers
• Use the Y/WMS system to communicate outbound pulls and plugs to yard drivers
• Assist with verifying trailer chocking and green-light activation before trailer movement or loading
• Complete computer data entry for shipments
• Issue seals to loaders and secure seals and sensitive documents
• Verify seal, trailer, store, and other shipment information for Bills of Lading
• Schedule LTL carrier pickups where applicable
• Print replenishment-driver work assignments
• File outbound paperwork
• Assist supervisors with compiling and tracking downtime sheets
• Communicate issues to outbound supervisors promptly
• Provide professional service to management, peers, customers, and visitors
• Maintain a clean, orderly, and secure work area
• Distribute and collect tools and equipment, including RF guns and bolt cutters
• Operate powered equipment, RF scanners, computers, and printers safely
• Follow company policies, ISO procedures, OSHA and MSDS standards
• Perform other duties as assigned and assist across operational areas as needed

Requirements

• High school diploma or GED required
• 1-3 years' experience working in inventory control or warehousing administration
• Intermediate computer skills
• RF scanner proficiency
• Proficiency in MS Office applications
• English reading, writing, and verbal skills
• Basic to intermediate mathematical skills for verifying quantities, counting inventory, and related duties
• Ability to work in unregulated warehouse temperatures
• Ability to lift/carry and push/pull 11-20 pounds
• Ability to perform repetitive physical activities including walking, climbing, carrying, standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping
• Strong attention to detail and accuracy
• Ability to perform duties with minimal supervision
• Ability to adapt to change and work in a fast-paced environment
• Effective communication skills
• Ability to work overtime as required
• Preferred: 1-2 years' experience in warehouse/logistics/distribution
• Preferred: 1-2 years' experience with Warehouse Management Systems (WMS)

Core Competencies

Demonstrates proficiency in inventory control and warehousing administration, with strong attention to detail and effective communication skills. Capable of operating RF scanners and utilizing Warehouse Management Systems to ensure accurate and efficient label flow and shipment processing.

Highest-signal resume keywords

• Inventory Control Experience
• RF Scanner Proficiency
• Warehouse Management Systems (WMS)
• Intermediate Computer Skills
• Effective Communication Skills

ATS Optimization Keywords

Hard Skills

• Data Entry
• Label Preparation
• Mathematical Skills
• Document Verification
• Shipping Coordination

Soft Skills

• Attention to Detail
• Adaptability
• Minimal Supervision
• Professional Service

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Warehouse
• Logistics
• Distribution
• ISO Procedures
• OSHA Standards

Tools & Technologies

• Y/WMS System
• RF Guns
• Computers
• Printers