Operational Admin Specialist — High-Volume & Cross-Functional

Aquent; Redmond (WA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Vision and dental plans

Retirement plan with match

Paid sick leave

Free online training

Job summary

Aquent is seeking an organized administrative professional to serve as the backbone of high-volume workflows and critical operational processes in Redmond, WA. You will manage scheduling, document control, and cross-functional coordination, ensuring accurate data and compliant processes across teams.

The role emphasizes meticulous task execution, process documentation, and collaboration on complex projects within a long-term engagement at a globally recognized organization.

Qualifications

• 1–2 years of proven administrative support experience.
• Strong proficiency with common communication and productivity tools.
• Experience documenting processes and workflows.
• Ability to support high-volume operations and cross-functional teams.
• Commitment to the full 18-month duration of this engagement.

Responsibilities

• Process high-volume paper filings, including preparation, distribution, scanning, and mailing of critical documents.
• Troubleshoot printing and equipment issues.
• Triage and elevate urgent operational cases to relevant teams.
• Track, accurately update, and confirm case status within case management software.
• Generate and analyze case status reports.
• Conduct data audits and collaborate with stakeholders to maintain data integrity.
• Provide additional project and task support as needed.

Skills

Administrative support

Cross-functional work

Process documentation

High-volume operations

Scheduling

Tools

Spreadsheet software

Document processing

Job description

Aquent is seeking an organized administrative professional to serve as the backbone of high-volume workflows and critical operational processes in Redmond, WA. You will manage scheduling, document control, and cross-functional coordination, ensuring accurate data and compliant processes across teams.

The role emphasizes meticulous task execution, process documentation, and collaboration on complex projects within a long-term engagement at a globally recognized organization.