Opening-Ready Restaurant Manager - Elevate Service

TriBeCa Hospitality Group; New York (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Job summary

Ludico is a new restaurant concept from Tribeca Hospitality Group opening in New York. We seek an experienced Restaurant Manager to lead daily front-of-house operations, drive service excellence, and develop a high-performing team in a fast-paced, fine-dining setting.

The role requires hospitality passion, leadership by example, and a commitment to guest experiences. You will work with senior leadership to maintain elevated hospitality standards and operational excellence.

Qualifications

• Minimum 3 years of management experience in an upscale, high-volume or fine dining restaurant.
• Proven success leading front-of-house teams in a hospitality-driven environment.
• Strong knowledge of fine dining service standards and guest relations.
• Experience with SevenRooms, Resy, OpenTable, and Toast POS preferred.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to coach, motivate, and develop high-performing teams.
• Strong organizational skills with exceptional attention to detail.
• Ability to remain calm and effective under pressure while making sound operational decisions.
• Professional appearance, polished demeanor, and strong leadership presence.
• Flexible schedule, including nights, weekends, and holidays.
• Ability to stand and walk for extended periods throughout the shift.
• Must be able to move throughout multiple levels of the restaurant, including stairs.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Lead front-of-house operations during service while maintaining exceptional hospitality standards.
• Maintain a visible presence on the dining room floor, engaging with guests and supporting the service team.
• Build relationships with guests, recognize returning clientele, and create memorable dining experiences.
• Address guest concerns promptly and professionally while ensuring effective service recovery.
• Ensure every guest receives warm, personalized, and attentive service.
• Support VIP experiences, special events, and private dining functions.
• Maintain the highest standards of professionalism, appearance, and hospitality throughout the restaurant.
• Lead, coach, and motivate front-of-house team members during every shift.
• Assist with hiring, onboarding, training, and employee development.
• Conduct daily pre-shift meetings and communicate service expectations.
• Reinforce company policies, service standards, and operational procedures.
• Provide ongoing coaching and performance feedback.
• Foster a culture of teamwork, accountability, professionalism, and continuous improvement.
• Support performance management initiatives and employee recognition programs.
• Lead by example and create a positive, respectful work environment.
• Ensure smooth and efficient restaurant operations throughout each shift.
• Support scheduling, staffing, and labor management initiatives.
• Monitor service flow, table turns, and floor coverage to maximize guest satisfaction.
• Work closely with the culinary team to ensure seamless communication between front and back of house.
• Assist with inventory management of front-of-house supplies and operational needs.
• Maintain restaurant cleanliness, organization, and presentation standards.
• Ensure all opening, closing, and side work duties are completed properly.
• Assist with implementing company initiatives, promotions, and operational improvements.
• Support the General Manager and Assistant General Manager with daily operational priorities.

Skills

Leadership

Communication

Interpersonal skills

Coaching

Organizational skills

Guest relations

Flexibility

Problem solving

Tools

SevenRooms

Resy

OpenTable

Toast POS

Job description

Ludico is a new restaurant concept from Tribeca Hospitality Group opening in New York. We seek an experienced Restaurant Manager to lead daily front-of-house operations, drive service excellence, and develop a high-performing team in a fast-paced, fine-dining setting.

The role requires hospitality passion, leadership by example, and a commitment to guest experiences. You will work with senior leadership to maintain elevated hospitality standards and operational excellence.