Onsite Senior IT Site Lead & Support Engineer

GovCIO; Atlanta (GA); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform (certs

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a Senior Site Support Engineer to be based in Atlanta, GA, on-site. This role leads site-level IT support, mentors team members, and ensures uptime across critical systems for government operations.

The ideal candidate has 6+ years in IT support with strong leadership, troubleshooting, and documentation skills, and must meet DHS/TSA clearance requirements as applicable.

Qualifications

• 6+ years of IT support experience required.
• Proven leadership in service delivery and ticket management.

Responsibilities

• Leads IT support at the site level, handling escalated tickets and critical system issues
• Mentors junior engineers and implements IT best practices
• Ensures operational uptime and reliable IT services

Skills

IT support

Leadership

Ticket management

Mobile support

TSA staff support

Troubleshooting

Documentation

Education

High School diploma

Job description

GovCIO is seeking a Senior Site Support Engineer to be based in Atlanta, GA, on-site. This role leads site-level IT support, mentors team members, and ensures uptime across critical systems for government operations.

The ideal candidate has 6+ years in IT support with strong leadership, troubleshooting, and documentation skills, and must meet DHS/TSA clearance requirements as applicable.