Onsite Program Manager: Grow & Align Client Programs

The Adecco Group; East Atlantic Beach (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

The Adecco Group is seeking an Onsite Manager in New York to serve as the primary client contact and drive the strategic evolution of client programs. You will lead recruitment activities, monitor KPIs, and collaborate with client teams to maximize performance and satisfaction.

Ideal candidates bring 5+ years of relevant leadership experience in staffing or service delivery, excellent communication, and a strong ability to grow key accounts while managing multiple priorities.

Qualifications

• High school diploma or equivalent with 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record of increased customer service levels and satisfaction.

Responsibilities

• Grow and retain accounts by building relationships with HR and Operations.
• Achieve high client satisfaction via surveys and quarterly reviews.
• Prepare and present quarterly business reviews to leadership.
• Maintain KPI and SLA performance and drive process improvements.
• Price and sell services and manage renewals.

Skills

Communication skills

Client relationship building

Team management

MS Office

Recruitment leadership

Organizational skills

Policy development

Education

High school diploma

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager in New York to serve as the primary client contact and drive the strategic evolution of client programs. You will lead recruitment activities, monitor KPIs, and collaborate with client teams to maximize performance and satisfaction.

Ideal candidates bring 5+ years of relevant leadership experience in staffing or service delivery, excellent communication, and a strong ability to grow key accounts while managing multiple priorities.