Onsite Program Manager – Client Growth & Delivery

The Adecco Group; Village of Plandome (NY); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our New York program, driving collaboration and aligning with the client’s objectives. You will oversee daily recruitment activities, measure KPI performance, and position teams for ongoing success through strong client partnerships and effective service delivery.

Grow and retain accounts, price and sell staffing services, and lead a recruitment team in a fast-paced environment while ensuring high client

Qualifications

• Requires high school diploma or equivalent and 5+ years of relevant work experience.
• Two to five years of managerial/supervisory experience in a service provider environment desired.
• Experience delivering customer satisfaction and building client relationships.

Responsibilities

• Serve as the primary client contact for Adecco programs and esc alation point for client questions.
• Grow and retain accounts by building relationships with HR/Operations and delivering reviews.
• Price and sell services including conversions, temporary, and permanent placements.
• Lead and coach a recruitment team in a fast-paced environment.
• Monitor KPIs, SLAs, and client feedback to improve performance.
• Prepare and present monthly/quarterly business reviews to senior leadership.

Skills

Client relationships

Communication

Recruitment leadership

PM/KA management

KPIs & SLAs

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our New York program, driving collaboration and aligning with the client’s objectives. You will oversee daily recruitment activities, measure KPI performance, and position teams for ongoing success through strong client partnerships and effective service delivery.

Grow and retain accounts, price and sell staffing services, and lead a recruitment team in a fast-paced environment while ensuring high client