Onsite Program Manager — Client Growth & Operations

The Adecco Group; Magnetic Springs (OH); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Short-term disability

Long-term disability

Commuter benefits

Wellness plans

401k plan

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for their programs, aligning with client objectives and leading the operational management of staffing activities. You will drive fulfillment, monitor KPIs, and build strong client partnerships to ensure continued success.

You will lead a recruitment team in a fast-paced environment, price and sell services, and present regular reviews to senior leadership.

Qualifications

• High school diploma or equivalent; 5+ years in a related role preferred.
• Proven ability to manage client relationships and drive satisfaction.
• Experience leading recruitment teams in high-paced environments.
• Strong organizational, prioritization, and multitasking skills.
• Knowledge of KPIs and SLAs in staffing programs.

Responsibilities

• Serve as the primary client contact for Adecco programs.
• Lead daily recruitment/fulfillment activities and monitor KPIs.
• Build and maintain relationships with HR and operations contacts.
• Present monthly/quarterly business reviews to leadership.
• Price and sell staffing services (temporary, temp-to-perm).
• Drive client retention and maximize fill rate and NPS.
• Act as Brand Ambassador and contribute to Thought Leadership.
• Ensure client requirements and SLAs are met with quality.

Skills

Client relationships

Communication

Team leadership

KPIs & SLAs

Organization & multitasking

Pricing & sales

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for their programs, aligning with client objectives and leading the operational management of staffing activities. You will drive fulfillment, monitor KPIs, and build strong client partnerships to ensure continued success.

You will lead a recruitment team in a fast-paced environment, price and sell services, and present regular reviews to senior leadership.