Onsite Program Manager — Client Growth & Delivery

The Adecco Group; City of New Rochelle (NY); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and to align workforce solutions with the client’s objectives in a long‑term partnership. You will lead recruitment activities, manage KPIs, and drive a high level of client satisfaction across multiple accounts in a fast‑paced environment.

You will work to retain accounts, optimize fill rates, and position the team for sustained success while acting as a Brand Ambassador for Adecco’s

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record of customer satisfaction and strong working relationships with colleagues and management.

Responsibilities

• Grow & Retain Accounts and build effective client relationships.
• Manage recruitment teams and ensure KPI/SLAs are met.
• Present monthly/quarterly business reviews to leadership.
• Price and sell services (conversions, temporary and perm placement).
• Ensure client requirements meet agreed SLAs and credit guidelines.

Skills

Client relations

People management

KPIs & SLAs

Communication

Education

High School Diploma or equivalent

Tools

MS Office

CRM systems

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and to align workforce solutions with the client’s objectives in a long‑term partnership. You will lead recruitment activities, manage KPIs, and drive a high level of client satisfaction across multiple accounts in a fast‑paced environment.

You will work to retain accounts, optimize fill rates, and position the team for sustained success while acting as a Brand Ambassador for Adecco’s