Onsite Program Manager - Client Growth & Delivery

The Adecco Group; Harlem (GA); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Paid time off

Paid holidays

Parental leave

Job summary

The Adecco Group in the United States is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, aligning activities with the client's business objectives and driving collaboration.

You will lead day-to-day recruitment and fulfillment, monitor KPIs, and grow the account by strengthening relationships, ensuring high client satisfaction, and positioning programs for long-term success.

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• A minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred.
• Proven track record of increased customer service levels and satisfaction and working relationships with colleagues and management.
• Demonstrated ability to manage client relationships and networks at scale.
• Experience leading recruitment teams in fast-paced environments.

Responsibilities

• Grow & Retain Accounts by developing strong client relationships.
• Establish and maintain a network of industry contacts and participate in professional associations.
• Prepare and present quarterly business reviews to senior leadership.
• Lead by example to ensure KPIs and SLAs are met.

Skills

Client relationship management

Team leadership

KPI & SLA management

Strategic account growth

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel & PowerPoint)

Job description

The Adecco Group in the United States is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, aligning activities with the client's business objectives and driving collaboration.

You will lead day-to-day recruitment and fulfillment, monitor KPIs, and grow the account by strengthening relationships, ensuring high client satisfaction, and positioning programs for long-term success.