Onsite Program Manager — Client Growth & Delivery

The Adecco Group; Crestline (OH); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

PTO

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs in the United States. You will oversee daily recruitment activities, monitor KPIs, and drive a collaborative partnership aligned with the client’s business objectives, focusing on retention and program evolution.

Build strong client relationships, price and sell staffing services, and act as a brand ambassador delivering high-quality workforce solutions across multiple accounts.

Qualifications

• High school diploma or equivalent is required.
• 5+ years of relevant work experience, with 2–5 years in a managerial/supervisory role preferred.
• Proven ability to manage client relationships and drive customer satisfaction.
• Experience leading recruitment teams in a fast-paced service environment.
• Strong knowledge of recruiting practices compliant with laws and company policies.

Responsibilities

• Grow and retain accounts by building strong client relationships and understanding client needs.
• Lead recruitment/fulfillment activities and monitor KPI performance.
• Price and sell staffing services (conversions, temporary, and permanent placements).
• Present regular business reviews to leadership and client stakeholders.
• Ensure SLA targets are met and client requirements are fulfilled.

Skills

Client relationship management

Team leadership

KPI & SLAs

Recruiting knowledge

MS Office

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs in the United States. You will oversee daily recruitment activities, monitor KPIs, and drive a collaborative partnership aligned with the client’s business objectives, focusing on retention and program evolution.

Build strong client relationships, price and sell staffing services, and act as a brand ambassador delivering high-quality workforce solutions across multiple accounts.