Onsite Program Director: Client Growth & Strategy

The Adecco Group; Delaware (OH); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to be the primary client contact for our programs in the United States. You will lead daily recruitment and fulfillment activities, monitor KPIs, and build strong client relationships to drive growth and client satisfaction.

You will partner with HR, Operations, and Procurement to align staffing solutions with client objectives, price and sell services, and ensure service levels and SLAs are met across accounts.

Qualifications

• High school diploma or equivalent with 5+ years in service/provider industry.
• Proven track record of managing client relationships and achieving satisfaction.
• Experience leading recruitment teams in fast-paced environments.

Responsibilities

• Grow and retain accounts through strong client relationships.
• Price and sell staffing services (temporary and permanent placements).
• Manage recruitment teams and ensure KPI/SLA targets.
• Prepare monthly/quarterly business reviews for leadership.
• Develop knowledge of target industries and competitive landscape.
• Collaborate with HR, Operations, and Procurement to align staffing with client needs.

Skills

Client relationship management

People leadership

Communication

Recruitment management

Project management

KPIs & SLAs

Strategic planning

MS Office

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

The Adecco Group is seeking an Onsite Manager to be the primary client contact for our programs in the United States. You will lead daily recruitment and fulfillment activities, monitor KPIs, and build strong client relationships to drive growth and client satisfaction.

You will partner with HR, Operations, and Procurement to align staffing solutions with client objectives, price and sell services, and ensure service levels and SLAs are met across accounts.