Onsite Printing & IT Systems Specialist

Konica Minolta; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Konica Minolta is seeking an Office Systems Professional to perform on-site maintenance, diagnostics, repairs and installation for KM MFPs and printers, with travel to customer sites. You will diagnose networking issues, load drivers, upgrade firmware and support sales as needed.

Candidates should have strong mechanical/electrical aptitude, experience with Windows/Mac environments, and familiarity with graphic software.

Qualifications

• High school diploma or GED required; technical training preferred.
• 4+ years of experience related to technical/repair of business equipment.
• N+ or equivalent certification.
• Additional IT certifications or training are a plus.

Responsibilities

• Perform full range of on-site maintenance, diagnostics, repairs and customer call assistance on KM MFPs and printers and non-KM printers.
• Configure and troubleshoot networking issues on Windows/Mac OS; load drivers and perform firmware upgrades.
• Travel locally to customer sites and occasionally travel for training.
• Provide sales support by advising on problems accounts and service leads.

Skills

Electrical aptitude

Time management

Verbal comms

Written comms

Networking knowledge

MS Windows

Mac OS

Graphic software

Teamwork

Education

High school diploma

Technical training

4+ years experience in tech/repair

N+ certification

Additional IT certs a plus

Tools

Photoshop

Quark

Publisher

Word

Excel

Job description

Konica Minolta is seeking an Office Systems Professional to perform on-site maintenance, diagnostics, repairs and installation for KM MFPs and printers, with travel to customer sites. You will diagnose networking issues, load drivers, upgrade firmware and support sales as needed.

Candidates should have strong mechanical/electrical aptitude, experience with Windows/Mac environments, and familiarity with graphic software.