Field Production Systems Technician - Printing & IT

Konica Minolta Business Solutions U.S.A., Inc.; Renton (WA); In loco; USD 60.000 - 78.000; Tempo pieno

Descrizione del lavoro

Konica Minolta is seeking a Production Systems Technician to perform on-site maintenance, diagnostics and repairs on KM Production and related printers. You will travel locally to customer sites, install and de-install equipment, troubleshoot networking issues, and train customers on printing functions.

The role requires strong electrical/mechanical aptitude, experience with Windows/Mac OS, and excellent communication and time management skills.

Competenze

• Electrical or mechanical aptitude is required.
• Experience with printing from common business applications and graphics programs.
• Microsoft Windows peer-to-peer and Mac OS client/server environments.
• Excellent time management skills and ability to prioritize.
• Professional appearance and demeanor at all times.
• Excellent verbal and written communication.
• Teamwork with others in a fielded role.
• Understand territory parts budget and inventory control.
• 1-2 years of related technical/repair experience.
• Certified on N+ or equivalent; IT certs are a plus.

Mansioni

• Performs on-site maintenance, diagnostics, repairs and customer call assistance for KM Production, Color production, MFP equipment and printers.
• Travels daily to customer sites to manage territory workload and maintain customer satisfaction.
• Installs/de-installs equipment, configures and troubleshoots networking issues (Printing/Scanning) on Windows/Mac OS, loads drivers, and upgrades firmware.
• Maintains accurate ASL truck inventory for designated territory.
• Trains customers on basic printing, scanning, copying functions.
• Completes weekly timesheets and expense reports timely.
• Provides sales support by advising on problems and service leads.

Conoscenze

Electrical/Mechanical aptitude

Printing from business apps

Windows/Mac OS networking

Time management

Verbal and written communication

Teamwork

Territory parts budget & inventory

Word and Excel

High School diploma or GED

Technical School training preferred

1-2 years technical/repair experience

N+ certification or equivalent

Additional IT certifications a plus

Valid driver's license

Formazione

High School diploma or GED

Technical School training

Strumenti

Word

Excel

Descrizione del lavoro

Konica Minolta is seeking a Production Systems Technician to perform on-site maintenance, diagnostics and repairs on KM Production and related printers. You will travel locally to customer sites, install and de-install equipment, troubleshoot networking issues, and train customers on printing functions.

The role requires strong electrical/mechanical aptitude, experience with Windows/Mac OS, and excellent communication and time management skills.