Field Office Systems Tech - Printing & Networking

Konica Minolta; Seven Hills (OH); On-site; USD 48,000 - 75,000; Full time

Job summary

Konica Minolta is seeking an Office Systems Professional to perform on-site maintenance and repair of KM MFPs and printers. The role requires travel to client sites daily and occasional training trips, with strong networking and print/scanning support.

You will configure systems, load drivers, and assist customers while maintaining accurate time and expense reporting. A background in technical repair and IT certs is valued.

Qualifications

• High school diploma or GED required; technical training preferred.
• 4+ years in technical repair of business equipment.
• N+ or equivalent certification; additional IT certs a plus.

Responsibilities

• Perform full on-site maintenance, diagnostics, repairs and customer call assistance on KM MFPs and printers, including non-Konica printers.
• Travel locally to various customer sites daily and manage territory workload; maintain high customer satisfaction.
• Install/de-install equipment, configure and troubleshoot networking issues on Windows/Mac OS; load drivers and update firmware.
• Train customers on basic printing, scanning and copying functions; ensure accurate weekly timesheets and expense reports.
• Provide sales support as required, advising on problems and service leads.

Skills

Electrical/Mechanical aptitude

Customer service

Time management

Networking basics

Windows & Mac OS knowledge

Education

High School diploma or GED

Tools

Photoshop

Quark

Publisher

Job description

Konica Minolta is seeking an Office Systems Professional to perform on-site maintenance and repair of KM MFPs and printers. The role requires travel to client sites daily and occasional training trips, with strong networking and print/scanning support.

You will configure systems, load drivers, and assist customers while maintaining accurate time and expense reporting. A background in technical repair and IT certs is valued.