Field Office Systems Pro - On-Site Printer & Networking Expert

Konica Minolta Business Solutions; Memphis (TN); On-site; USD 39,000 - 53,000; Full time

Job summary

Konica Minolta Business Solutions is seeking an Office Systems Professional to perform on-site maintenance, diagnostics and repairs on KM MFPs and printers, including associated networking tasks and driver management. The role requires travel to local customer sites and occasional training trips, with a focus on delivering excellent service and supporting sales efforts.

Ideal candidates will have a high school diploma or GED, technical training, and 4+ years in technical repair of business

Qualifications

• High School diploma or GED; Technical school training preferred.
• 4+ years experience in tech/repair of business equipment.
• N+ or equivalent certification; IT certifications are a plus.
• Electrical/mechanical aptitude and ability to work with business printing solutions.
• Excellent time management and communication skills; capable of prioritizing tasks.

Responsibilities

• Perform on-site maintenance, diagnostics, repairs and customer call assistance on KM MFPs and printers as well as non-KM printers.
• Configure networking issues, install drivers, clone files and perform firmware upgrades.
• Travel locally to customer sites daily and manage territory workload with strong customer communication.
• Train customers on basic printing, scanning, copying functions; provide sales support as needed.

Skills

Electrical / mechanical aptitude

Time management

Customer communication

Teamwork

Networking basics

Education

High School diploma or GED

Technical School training

N+ or equivalent certification

Tools

Photoshop

QuarkXPress

Publisher

Word

Excel

Job description

Konica Minolta Business Solutions is seeking an Office Systems Professional to perform on-site maintenance, diagnostics and repairs on KM MFPs and printers, including associated networking tasks and driver management. The role requires travel to local customer sites and occasional training trips, with a focus on delivering excellent service and supporting sales efforts.

Ideal candidates will have a high school diploma or GED, technical training, and 4+ years in technical repair of business