Field Office Systems Tech — Printer & Network Expert

Konica Minolta Business Solutions; Jonesboro (AR); On-site; USD 45,000 - 75,000; Full time

Job summary

Konica Minolta Business Solutions seeks an Office Systems Professional to perform on-site maintenance and repairs of KM MFPs and printers, including third-party devices. The role includes travel to customer sites, incident resolution, and customer training on printing and scanning functions.

The ideal candidate has strong networking knowledge, experience with Windows/Mac OS, and IT certifications. A valid driver's license and reliable transportation are required for local travel.

Qualifications

• High school diploma or GED required; technical training preferred.
• 4+ years in technical/repair of business equipment.

Responsibilities

• Perform on-site maintenance, diagnostics and repairs on KM MFPs and printers, including third-party devices.
• Install/de-install devices and troubleshoot networking on Windows and Mac OS.
• Travel locally daily to customer sites and manage territory workload.
• Provide customer training on basic printing, scanning and copying features.
• Maintain accurate service records and parts inventory for territory.

Skills

Electrical aptitude

Time management

Customer service

Networking basics

Mac/Windows OS knowledge

Education

High School diploma

Technical School training

Tools

Photoshop

Quark

Publisher

MS Office

Word

Excel

Windows OS

Mac OS

Job description

Konica Minolta Business Solutions seeks an Office Systems Professional to perform on-site maintenance and repairs of KM MFPs and printers, including third-party devices. The role includes travel to customer sites, incident resolution, and customer training on printing and scanning functions.

The ideal candidate has strong networking knowledge, experience with Windows/Mac OS, and IT certifications. A valid driver's license and reliable transportation are required for local travel.