Onsite Plumbing Dispatcher: Scheduling & Service

Sierra Air; Nevada (IA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Sierra Air in Reno, NV is seeking a full-time Dispatcher to coordinate service calls and schedules for plumbing and HVAC technicians, while maintaining clear communication with customers and CSRs. The ideal candidate has at least 1 year of dispatching experience, proficiency in Outlook/Excel/Word, and the ability to type 30 wpm; this fast-paced role offers growth and a supportive team.

Work is onsite in Reno with further opportunities and a benefits package including 401(k) matching and health

Qualifications

• 1 year experience dispatching for a service company.
• High school diploma or equivalent.
• One year customer service experience.
• Ability to accurately enter data into computer systems.
• Ability to type 30 wpm.

Responsibilities

• Assign service calls to technicians and manage daily schedules.
• Schedule and reschedule customer appointments accurately.
• Maintain professional communication with customers and CSRs.

Skills

Dispatching

Customer service

Data entry

Typing 30 wpm

Microsoft Office

Organization

Under pressure

Education

High school diploma

Tools

Outlook

Excel

Word

Job description

Sierra Air in Reno, NV is seeking a full-time Dispatcher to coordinate service calls and schedules for plumbing and HVAC technicians, while maintaining clear communication with customers and CSRs. The ideal candidate has at least 1 year of dispatching experience, proficiency in Outlook/Excel/Word, and the ability to type 30 wpm; this fast-paced role offers growth and a supportive team.

Work is onsite in Reno with further opportunities and a benefits package including 401(k) matching and health