Onsite Outbound Sales Specialist — Austin

Legalzoom; Austin (TX); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

401k matching

Disability insurance

Wellness benefits

Job summary

LegalZoom is seeking an Outbound Sales Specialist for our Austin office. You will engage prospects and customers via outbound calls, uncover needs, and present LegalZoom solutions to drive growth.

This full-time, on-site role emphasizes consultative selling, high-quality customer experiences, and strict performance metrics. You’ll work in a goal-driven environment, manage multiple interactions, and collaborate with cross-functional teams to optimize outcomes.

Qualifications

• Experience in sales and outbound calling is preferred.
• Strong communication and active listening skills are required.
• Ability to build trust and rapport over the phone.
• Goal-oriented, performance-driven environment proficiency.
• Capacity to manage multiple customer interactions and follow-ups.

Responsibilities

• Make outbound calls to prospective and existing customers using leads and campaigns.
• Build rapport quickly and use discovery questions to identify needs.
• Explain LegalZoom products and value propositions clearly.
• Recommend solutions aligning with customer needs while meeting goals.
• Overcome objections and guide customers through next steps.
• Document interactions and outcomes in required systems.
• Meet or exceed sales, conversion, productivity, and quality metrics.
• Follow sales processes and compliance standards.

Skills

Sales experience

Verbal communication

Active listening

Rapport building

Goal oriented

Multi-tasking

CRM systems

Consultative selling

Attention to detail

Documentation

Tools

CRM platforms

Dialer tools

Sales dashboards

Job description

LegalZoom is seeking an Outbound Sales Specialist for our Austin office. You will engage prospects and customers via outbound calls, uncover needs, and present LegalZoom solutions to drive growth.

This full-time, on-site role emphasizes consultative selling, high-quality customer experiences, and strict performance metrics. You’ll work in a goal-driven environment, manage multiple interactions, and collaborate with cross-functional teams to optimize outcomes.