Onsite Order Entry & Customer Service Specialist

Kelly; Chesterfield (MO); On-site; USD 34,000 - 39,000; Full time

Job summary

Kelly is seeking an Order Entry Customer Service Representative to join our Chesterfield, MI team onsite. You will manage orders from inception to invoicing, maintain price files, and ensure adherence to standard procedures.

Proactive communication with internal teams helps prevent shortages and accelerates order fulfillment. The ideal candidate holds an Associate degree in Business Administration, Marketing, or Sales and has at least two years of sales and customer service experience in

Qualifications

• Associate degree in Business Administration, Marketing or Sales.
• Two years of sales and customer service/coordination experience in automotive or manufacturing.
• Strong Microsoft Excel and Word skills; familiarity with MRP systems and customer portals.

Responsibilities

• Act as the primary point of contact for all customer service inquiries and order requests.
• Process all aspects of customer orders from inception to invoicing; manage price files and procedures.
• Communicate scheduling changes and coordinate with internal teams to address shortages and expedite orders.

Skills

Excel proficiency

Word proficiency

Communication skills

Customer service coordination

Education

Associate degree in Business Administration, Marketing, or Sales

Tools

MRP systems

Customer portals

Job description

Kelly is seeking an Order Entry Customer Service Representative to join our Chesterfield, MI team onsite. You will manage orders from inception to invoicing, maintain price files, and ensure adherence to standard procedures.

Proactive communication with internal teams helps prevent shortages and accelerates order fulfillment. The ideal candidate holds an Associate degree in Business Administration, Marketing, or Sales and has at least two years of sales and customer service experience in