Onsite Order Entry Specialist — Customer Support

Connection Technology Center Inc.; Town of Victor (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vacation Time

401K Plan

Golf Membership

Job summary

Connection Technology Center Inc. in Victor, NY, is seeking an Order Entry Specialist to join our team as the first point of contact for customers.

This onsite role emphasizes timely responses, accurate order processing, and strong service delivery. The ideal candidate will have a high school diploma, experience in customer service, proficiency with order entry software and Microsoft Office, and a detail-oriented, professional approach.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree is a plus.
• Proven experience in customer service or a related field.
• Proficient with order entry software and Microsoft Office.

Responsibilities

• Respond promptly to customer inquiries via portal, email, and phone.
• Process and track customer orders with accuracy and timely delivery.
• Collaborate with logistics and fulfillment teams to address inquiries.
• Maintain accurate documentation of customer interactions and transactions.

Skills

Order entry software

Microsoft Office Suite

Communication

Attention to detail

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Order entry software

Microsoft Office Suite

Job description

Connection Technology Center Inc. in Victor, NY, is seeking an Order Entry Specialist to join our team as the first point of contact for customers.

This onsite role emphasizes timely responses, accurate order processing, and strong service delivery. The ideal candidate will have a high school diploma, experience in customer service, proficiency with order entry software and Microsoft Office, and a detail-oriented, professional approach.