Onsite Customer Service & Order Entry Specialist (Training)

Research Marketing and Innovations Inc.; Richmond (VA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Life Insurance

HSA / FSA options

Paid Time Off

Job summary

Research Marketing and Innovations Inc. is seeking a Customer Service / Order Entry Specialist to join their team in Richmond, VA. This full-time, onsite position offers a starting pay of $20-$22 per hour, with no prior experience required as training will be provided. Ideal candidates will have strong communication skills and a customer-first attitude.

This role includes entering and processing customer orders, tracking them through delivery, and answering customer inquiries. Opportunities for advancement and a supportive environment await you.

Qualifications

• Detail-oriented and reliable team member.
• Basic computer skills required.
• Punctual with reliable transportation.

Responsibilities

• Enter and process customer orders accurately.
• Track orders from start to delivery.
• Answer customer questions via phone and email.
• Help with shipping, returns, and product inquiries.

Skills

Strong communication skills (phone + email)

Positive, customer-first attitude

Detail-oriented and reliable

Basic computer skills (Outlook, Word, Excel)

Job description

Research Marketing and Innovations Inc. is seeking a Customer Service / Order Entry Specialist to join their team in Richmond, VA. This full-time, onsite position offers a starting pay of $20-$22 per hour, with no prior experience required as training will be provided. Ideal candidates will have strong communication skills and a customer-first attitude.

This role includes entering and processing customer orders, tracking them through delivery, and answering customer inquiries. Opportunities for advancement and a supportive environment await you.