Onsite Office Services Leader

Forrest Solutions LLC; Texas; On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a hands-on Office Services Supervisor to lead onsite workplace operations and deliver exceptional client service. This role oversees office services, mail, print, hospitality, and reception while ensuring efficient operations, a high-performing team, and a professional corporate environment.

Hours are 8am–5pm, Monday–Friday. You will manage client relationships, monitor service quality, and collaborate with HR to address operational challenges and process

Qualifications

• 3-5 years of experience leading teams in office services, workplace operations, hospitality, or a client-service environment.
• High School Diploma or equivalent.
• Strong leadership, communication, and client relationship management skills.
• Excellent organizational skills, attention to detail, and the ability to manage competing priorities.
• Proficiency in Microsoft Office Suite; familiarity with CRM, workforce management, or service delivery systems (e.g., Salesforce, ServiceNow, or similar).
• A proactive, solutions-oriented approach to problem-solving and service delivery.

Responsibilities

• Serve as the primary day-to-day client liaison, managing requests, resolving issues, and maintaining strong relationships.
• Oversee daily office services, including mail, shipping, print and copy services, conference room setups, hospitality, and reception.
• Monitor service quality, SLAs, and KPIs to ensure consistent, high-quality delivery.
• Maintain operational procedures, site documentation, and a polished workplace environment.
• Supervise, coach, and develop onsite staff while overseeing scheduling, onboarding, performance management, and employee engagement.
• Partner with the Client Relations Director and Human Resources to address operational challenges, improve processes, and support business objectives.

Skills

Leadership

Communication

Client relationships

Organization

Problem-solving

Prioritization

Proactive approach

Education

High School Diploma

Tools

Microsoft Office

Salesforce

ServiceNow

CRM systems

Job description

Opensity Solutions is seeking a hands-on Office Services Supervisor to lead onsite workplace operations and deliver exceptional client service. This role oversees office services, mail, print, hospitality, and reception while ensuring efficient operations, a high-performing team, and a professional corporate environment.

Hours are 8am–5pm, Monday–Friday. You will manage client relationships, monitor service quality, and collaborate with HR to address operational challenges and process