Onsite OBGYN Admin & Scheduling Pro

Brigham and Women's Hospital; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

tuition reimbursement

discounted MBTA pass

Job summary

Brigham and Women's Hospital is seeking a Practice Assistant II in the OBGYN department. You will provide frontline administrative support, schedule patient appointments, greet patients, handle calls, and coordinate office tasks to keep the practice running smoothly onsite at 45 Francis Street.

This role requires 2-3 years of office experience, a high school diploma, and proficiency with Microsoft Office. Training will be provided for EPIC scheduling, registration, and billing workflows, with

Qualifications

• 2-3 years of office experience required.
• Must demonstrate strong communication and multitasking in a fast-paced setting.
• Experience with EPIC scheduling, registration, and billing is preferred.
• Ability to work collaboratively within a clinical operations team.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Greet and assist patients and respond to routine inquiries.
• Manage phone calls, appointment scheduling, and message routing.
• Process billing forms and scan documents into EPIC.
• Request medical records and laboratory results.
• Distribute mail and faxes and prepare routine correspondence.
• Collect patient co-payments as needed.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
• Serve as an EPIC Super User for scheduling, registration, and billing systems (training provided).
• Assist with training staff and perform advanced scheduling functions, including surgical scheduling and schedule management, as needed.

Skills

Microsoft Office

Office operations

Communication

Multitasking

Time management

Teamwork

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Brigham and Women's Hospital is seeking a Practice Assistant II in the OBGYN department. You will provide frontline administrative support, schedule patient appointments, greet patients, handle calls, and coordinate office tasks to keep the practice running smoothly onsite at 45 Francis Street.

This role requires 2-3 years of office experience, a high school diploma, and proficiency with Microsoft Office. Training will be provided for EPIC scheduling, registration, and billing workflows, with