Patient Services Coordinator II — Clinical Admin

Brigham and Women's Hospital; Westwood (MA); On-site; USD 24,796 - 34,440; Full time

Job summary

Brigham and Women's Hospital is seeking an administrative support professional to help manage operations for a physician practice. The role includes scheduling, check-in/out, and filing, with additional responsibilities in patient communications and billing, all within an EPIC environment.

Onsite position with a 40-hour workweek located at 100 Brigham Way. The ideal candidate has 2–3 years of office experience and strong MS Office skills to ensure smooth clinic operations.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years office experience required.
• Proficiency with Office Suite and ability to handle routine communications.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and manage routine inquiries.
• Process patient billing forms and scan documents to patient medical record/EPIC.

Skills

MS Office

Time management

Communication

Office operations

Phone etiquette

Education

High school diploma or equivalent

Tools

EPIC system

Job description

Brigham and Women's Hospital is seeking an administrative support professional to help manage operations for a physician practice. The role includes scheduling, check-in/out, and filing, with additional responsibilities in patient communications and billing, all within an EPIC environment.

Onsite position with a 40-hour workweek located at 100 Brigham Way. The ideal candidate has 2–3 years of office experience and strong MS Office skills to ensure smooth clinic operations.