OBGYN Senior Practice Assistant Scheduling & Billing

Massachusetts General Hospital; Massachusetts; On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

Mass General Brigham is seeking a Senior Practice Assistant to provide advanced administrative support for the OB-GYN department. You will manage scheduling, registration, billing processes, and patient services, ensuring smooth daily operations in a fast-paced clinical setting.

Onsite at 32 Fruit Street with a 40-hour work week and day shift. Requires 3–5 years of office experience, high school diploma, and strong Microsoft Office skills to deliver accurate, compassionate service to patients

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of office experience required.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Strong phone, customer service, verbal, and written communication skills.
• Ability to compose, edit, and proofread professional correspondence.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Assist callers with inquiries and coordinate appointments.
• Process billing forms and scan documents into patient medical records (LMR).
• Serve as a Super User for scheduling, registration, and billing systems, providing guidance and training.
• Perform advanced scheduling functions, including surgical scheduling and schedule management.
• Provide functional guidance to Office and Practice Assistants.
• Support the Supervisor in overseeing daily practice operations.
• Handle messages related to prior authorizations, provider inquiries, prescription refills, and test results.
• Collect patient co-payments as needed.

Skills

Microsoft Office proficiency

Strong communication

Customer service

Verbal/written communication

Organization & time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Mass General Brigham is seeking a Senior Practice Assistant to provide advanced administrative support for the OB-GYN department. You will manage scheduling, registration, billing processes, and patient services, ensuring smooth daily operations in a fast-paced clinical setting.

Onsite at 32 Fruit Street with a 40-hour work week and day shift. Requires 3–5 years of office experience, high school diploma, and strong Microsoft Office skills to deliver accurate, compassionate service to patients