OBGYN Practice Assistant: Scheduling & Patient Care

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

Brigham and Women's Hospital, Inc. is seeking a Practice Assistant II to support busy OB/GYN operations onsite. You will schedule appointments, greet patients, answer inquiries, and handle check-ins and billing tasks to help maintain an efficient clinical workflow.

The role requires 2–3 years of office experience, strong MS Office skills, and excellent communication. It offers a daytime schedule, onsite work, and comprehensive benefits at a leading healthcare system.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office.
• Strong phone, customer service, verbal, and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet patients, respond to routine inquiries, and assist with check-in/out.
• Manage phone calls, messages, and routing.
• Process billing forms and scan to EPIC.
• Request medical records and lab results.
• Distribute mail and faxes, prepare routine correspondence.
• Collect patient co-payments as needed.
• Support scheduling and registration in EPIC; assist with advanced scheduling.

Skills

MS Office

Customer service

Communication

Multitasking

Teamwork

Education

High School Diploma

Tools

EPIC

Job description

Brigham and Women's Hospital, Inc. is seeking a Practice Assistant II to support busy OB/GYN operations onsite. You will schedule appointments, greet patients, answer inquiries, and handle check-ins and billing tasks to help maintain an efficient clinical workflow.

The role requires 2–3 years of office experience, strong MS Office skills, and excellent communication. It offers a daytime schedule, onsite work, and comprehensive benefits at a leading healthcare system.