Onsite IT Support Technician: Windows/Linux & Printer Expert

GCS Recruitment Specialists; Denver (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

GCS Recruitment Specialists is seeking an IT Support Technician to provide onsite technical support for our Denver facilities, helping end-users with devices, printers, and network gear while following established SOPs.

The role requires hands-on troubleshooting, capable independent work, and willingness to participate in on-call rotations. Experience with Windows 11, Linux, imaging, and a ticketing system is preferred, with CompTIA A+ being a plus.

Qualifications

• Minimum 1 year of hands-on IT support experience.
• Experience imaging and deploying laptops, printer troubleshooting, basic networking, Windows 11 and Linux.
• Experience with a ticketing system and following SOPs.
• Excellent communication and customer service.

Responsibilities

• Provide onsite end-user support for laptops, desktops, printers, and networking equipment.
• Configure, image, deploy, and maintain devices per SOPs.
• Resolve hardware, OS, and application issues and support onboarding.
• Handle tickets and changes within SLA; participate in on-call schedule.

Skills

IT support

Laptop imaging

Printer troubleshooting

Basic networking

Windows 11

Linux

Ticketing system

SLA awareness

On-call readiness

Customer service

Job description

GCS Recruitment Specialists is seeking an IT Support Technician to provide onsite technical support for our Denver facilities, helping end-users with devices, printers, and network gear while following established SOPs.

The role requires hands-on troubleshooting, capable independent work, and willingness to participate in on-call rotations. Experience with Windows 11, Linux, imaging, and a ticketing system is preferred, with CompTIA A+ being a plus.