Onsite IT Support Specialist - Windows & Cloud Expert

Pacific Maritime Group Inc DBA Pacific Tugboat Service Inc; San Diego (CA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Sick Leave

Paid Holidays

Company health benefits

401K with Company Match

Year-end bonus

Job summary

Pacific Maritime Group is seeking an IT Support Specialist to manage on-site IT operations across office and vessel environments. You will support end users, manage core systems, ensure security, and maintain connectivity between cloud and on-premise infrastructure.

Be part of a great company with a comprehensive benefits package and a strong work culture. This is a full-time on-site position in San Diego.

Qualifications

• High school diploma or higher with onsite IT support experience.
• Experience installing and maintaining Windows workstations, servers, printers, and network devices.
• Proficiency with Microsoft 365 administration, Active Directory, user access management, and MFA.
• Strong troubleshooting across Windows, apps, and mobile devices.
• Knowledge of TCP/IP, DNS, DHCP, VPN.
• Experience maintaining asset inventory and documentation.

Responsibilities

• Deploy and maintain Windows workstations, servers, printers, and network devices.
• Provide Tier 1/2 support for hardware, OS, apps, and mobile devices.
• Administer Microsoft 365 services including Exchange Online, Entra ID, SharePoint, and OneDrive.
• Manage Active Directory users, group policies, and MFA.
• Perform system patching, endpoint security monitoring, and basic hardening.
• Support cloud storage platforms and backup integrity.
• Maintain IT asset inventory, licenses, and technical docs.
• Board vessels to perform onboard network setup and troubleshooting.

Skills

On-site support

Windows troubleshooting

Network basics

Communication skills

Education

High school diploma

Tools

Microsoft 365

Active Directory

Azure / Entra ID

SharePoint / OneDrive

Job description

Pacific Maritime Group is seeking an IT Support Specialist to manage on-site IT operations across office and vessel environments. You will support end users, manage core systems, ensure security, and maintain connectivity between cloud and on-premise infrastructure.

Be part of a great company with a comprehensive benefits package and a strong work culture. This is a full-time on-site position in San Diego.