Onsite IT Support Engineer – Midtown Atlanta

RippleIT, LLC; Atlanta (GA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

Strong 401(k) plan with matching

Defined growth path

Job summary

A leading IT solutions provider in Atlanta is seeking an experienced L1 Support/Onsite Engineer. The role involves delivering high-quality technical support and collaborating with teammates. Ideal candidates have 2-5 years of IT experience and possess strong communication, troubleshooting, and problem-solving skills. The position requires a reliable mode of transportation and offers a comprehensive benefits package designed to enhance both professional and personal growth.

Qualifications

• 2-5 years of IT experience.
• Ability to communicate empathetically and logically.
• Proficiency with both Mac and PC systems.

Responsibilities

• Deliver high-quality technical support to end users onsite.
• Collaborate closely with teammates and communicate openly.
• Take ownership of assigned tasks and understand issues.

Skills

Strong communication skills

Excellent troubleshooting skills

Technical Aptitude

Problem-solving skills

Growth-minded

Strong work ethic

Technical proficiency

Documentation skills

Customer-oriented

High emotional intelligence (EQ)

Team-oriented mindset

Reliable transportation

Job description

A leading IT solutions provider in Atlanta is seeking an experienced L1 Support/Onsite Engineer. The role involves delivering high-quality technical support and collaborating with teammates. Ideal candidates have 2-5 years of IT experience and possess strong communication, troubleshooting, and problem-solving skills. The position requires a reliable mode of transportation and offers a comprehensive benefits package designed to enhance both professional and personal growth.