Onsite IT Support Technician - Windows & Remote Help

Artech Information System LLC; Alpharetta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Deskside Support Representative based in Alpharetta, GA. The representative will be responsible for diagnosing and resolving Microsoft OS issues, installing applications, and providing support at customer locations. Strong communication skills and reliable transportation are essential. This role offers a duration of 12 months with the potential for extension.

Qualifications

• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets.
• Must have strong verbal and written communication skills.
• A valid driver's license and reliable transportation are required.

Responsibilities

• Diagnose and fix Microsoft OS problems.
• Install and configure desktop PCs and common applications.
• Travel to various local sites for work at customer locations.

Skills

Diagnosing Microsoft OS problems

Client interaction skills

Remote take-over skills

Job description

A leading IT staffing company is seeking a Deskside Support Representative based in Alpharetta, GA. The representative will be responsible for diagnosing and resolving Microsoft OS issues, installing applications, and providing support at customer locations. Strong communication skills and reliable transportation are essential. This role offers a duration of 12 months with the potential for extension.