Senior System Engineer

Motion Recruitment

Atlanta (GA)

On-site

USD 85,000 - 110,000

Full time

14 days+

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Job summary

A leading recruitment agency is seeking a Senior System Engineer for a contract role in Atlanta, GA. This mid-senior level position requires experience in IT support within a 24x7 environment. Responsibilities include supporting IT infrastructure, collaborating with technical teams, and troubleshooting issues related to VDI and A/V systems. The ideal candidate has knowledge of multiple operating systems and hands-on experience with VMWare. A commitment to working directly with diverse end users is essential.

Qualifications

Ability to work rotating schedules for 24x7 support.
Enjoy working directly with end users.
Experience with VMWare and VDI infrastructure.

Responsibilities

Responsible for IT support for Operations and Customer Center.
Collaborate with OCC Business IT on issues and releases.
Monitor and maintain OCC infrastructure including VDI and A/V systems.

Skills

Knowledge of multiple operating systems

Systems integration and architecture

VMWare and VDI infrastructure

ServiceNow modules (Incident, Change, Asset, Request)

Ability to lift up to 30 pounds

Experience with end users at different technical levels

Job description

Direct message the job poster from Motion Recruitment

Team Lead, Enterprise Talent Services at Motion Recruitment

Every year, nearly 200 million travelers trust our client to get them where they're going. Take your career to new heights by working for this longstanding leader in air travel that services more worldwide destinations than any other airline.

Senior System Engineer

We are looking for a Senior System Engineer to join the team for a 12+ month contract, fully onsite in Atlanta, GA. Contract: 12+ Months on W2, eligible for full benefits package.

Key Details

Location: Atlanta, GA
Contract: 12+ Months on W2, eligible for full benefits package

Qualifications

This is a 7/24 area – the workdays and shifts will vary and include nights and weekends.
Ability to work rotating schedules to accommodate 24x7x365 support is required.
During training, position rotates through several shifts.
After training, shift will be Thu-Sat midnights.
Shifts are currently 0500-1700 and 1700-0500.
Knowledge of multiple operating systems, systems integration, systems architecture, programming languages, and demonstrated knowledge of the field environment.
Experience with VMWare and VDI infrastructure desired.
Experience with multiple ServiceNow modules is desired including Incident, Change, Asset, and Request.
Must be able to move, on a regular basis, equipment that weighs up to 30 pounds.
Candidate must enjoy working directly with end users in different positions and with different levels of technical expertise.

Responsibilities

Responsible for all first and second level IT issues as well as install, move, add, and change (IMAC) requests supporting the IT infrastructure in the Operations and Customer Center (OCC).
Liaise between OCC Duty Director and IT.
Collaborate with OCC Business IT team on application releases, troubleshooting, and user reported issues.
Monitor, maintain, and troubleshoot OCC VDI infrastructure using VMWare and Teradici tools provided.
Monitor, maintain, and troubleshoot OCC Radio infrastructure coordinating with ATL Radio, Delta Radio Shop and vendor Zetron.
Maintain and troubleshoot A/V infrastructure provided by Baker Audio, escalating when necessary.
Entitle, install, maintain, test, and troubleshoot, operating systems and software products.
Configure, install, maintain, test, and troubleshoot hardware systems.
Complete work orders as assigned.
Create and monitor network/local print queues for all printers.
Implement changes to platforms with minimal impact to the business by following established OCC procedures for VDI and physical infrastructures.
Write, submit, and perform RFCs for OCC Solution Center work as assigned.