Onsite IT Support Technician - Deskside Specialist

Artech Information System LLC; Atlanta (GA); On-site; USD 30,000 - 39,000; Full time

Job summary

A leading IT staffing company in Atlanta is seeking a Deskside Support Representative to diagnose and remedy Microsoft OS issues, install applications, and work directly with clients at various locations. Candidates must possess strong verbal and written communication skills, a valid driver's license, and reliable transportation. This role offers a 12-month contract with the potential for extension and requires the ability to handle complex technical challenges effectively.

Qualifications

• Ability to diagnose and remedy complex Microsoft OS problem tickets.
• Good verbal and written skills.
• Valid driver's license and reliable transportation required.

Responsibilities

• Configure and install common applications.
• Install/remove desktop PCs and monitors.
• Travel to various local sites for work.

Skills

Diagnosing complex Microsoft OS problems

Verbal communication

Written communication

Client interaction

Remote take-over skills

Job description

A leading IT staffing company in Atlanta is seeking a Deskside Support Representative to diagnose and remedy Microsoft OS issues, install applications, and work directly with clients at various locations. Candidates must possess strong verbal and written communication skills, a valid driver's license, and reliable transportation. This role offers a 12-month contract with the potential for extension and requires the ability to handle complex technical challenges effectively.