Onsite IT Service Engineer & System Administrator

Kentro; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits package

Education reimbursement

Flexible work environment

Job summary

A technology solutions provider in Memphis, TN, is hiring a Customer Service Engineer to support IT operations within the Veterans Administration. This role involves maintaining computer systems, providing technical support, and monitoring IT support tickets. Candidates should have a Bachelor's degree in a related field or equivalent experience, plus 2+ years in IT support. The position requires physical capability for equipment handling.

Qualifications

• 2+ years of experience in IT Technical Support.
• Experience in system administration tasks.
• Must meet physical requirements including lifting 50 pounds.

Responsibilities

• Install, maintain, and troubleshoot computer systems.
• Support both remote and desk-side technical requests.
• Maintain Active Directory and user accounts.

Skills

IT Technical Support

Help Desk

System Administration

Debugging Protocols

Active Directory

Education

Bachelor's degree in computer science or related field

8 years relevant experience

Tools

Microsoft Office

Job description

A technology solutions provider in Memphis, TN, is hiring a Customer Service Engineer to support IT operations within the Veterans Administration. This role involves maintaining computer systems, providing technical support, and monitoring IT support tickets. Candidates should have a Bachelor's degree in a related field or equivalent experience, plus 2+ years in IT support. The position requires physical capability for equipment handling.