Customer Service Engineer: Systems & IT Support Specialist

Kentro; Lexington (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

401k with employer match

Education reimbursement

Professional development opportunities

Job summary

A technology services provider is seeking an experienced Customer Service Engineer to support IT operations at the VA Medical Center in Lexington, KY. Responsibilities include troubleshooting and maintaining computer systems, providing technical support, and ensuring user satisfaction. Candidates should possess a Bachelor's degree or equivalent experience in IT support, along with physical capability to meet job requirements. A competitive benefits package is offered.

Qualifications

• 2+ years of experience in IT Technical Support or System Administration.
• Ability to meet physical requirements of the job.

Responsibilities

• Support installation, maintenance, testing, and troubleshooting of computer systems.
• Deliver technical support and respond to IT support tickets.
• Maintain Active Directory and support network services.

Skills

IT Technical Support

System Administration

Debugging protocols

Microsoft Office

Education

Bachelor's degree in computer science or related field

Job description

A technology services provider is seeking an experienced Customer Service Engineer to support IT operations at the VA Medical Center in Lexington, KY. Responsibilities include troubleshooting and maintaining computer systems, providing technical support, and ensuring user satisfaction. Candidates should possess a Bachelor's degree or equivalent experience in IT support, along with physical capability to meet job requirements. A competitive benefits package is offered.