Customer Service Engineer & IT System Administrator

Kentro; East Orange (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

401(k) with employer match

Education reimbursements

Job summary

A service organization is seeking an experienced Customer Service Engineer to support IT operations. Responsibilities include installation, troubleshooting, and technical support for various systems. Ideal candidates will possess strong IT skills, a bachelor's degree or equivalent experience, and the ability to meet physical job requirements. This role offers a full-time position with competitive benefits, emphasizing professional growth and teamwork.

Qualifications

• 2+ years of experience in IT Technical Support, Help Desk, or System Administration.
• Must be able to meet the physical requirements described in the job description.
• Experience performing routine system administration tasks.

Responsibilities

• Support installation, maintenance, testing, and troubleshooting of computer systems.
• Deliver remote and desk-side technical support.
• Aid in setting up and maintaining user accounts.

Skills

IT Technical Support

System Administration

Troubleshooting

Microsoft Office

Debugging Protocols

Education

Bachelor's degree in Computer Science or Electronics Engineering

Job description

A service organization is seeking an experienced Customer Service Engineer to support IT operations. Responsibilities include installation, troubleshooting, and technical support for various systems. Ideal candidates will possess strong IT skills, a bachelor's degree or equivalent experience, and the ability to meet physical job requirements. This role offers a full-time position with competitive benefits, emphasizing professional growth and teamwork.