Onsite IT Field Technician: Printer & Network Support

Creative Solutions Services, LLC; Phoenix (AZ); On-site; USD 22,000 - 29,000; Full time

Job summary

CompucomStaffing, a division of CompuCom Systems, Inc., seeks a Field Technician in Phoenix, AZ to diagnose, repair, install, and maintain a range of IT hardware and peripherals. The role travels within the service region and collaborates with Level II/III and remote support teams to ensure timely resolutions.

The ideal candidate will troubleshoot IT hardware, software, and network issues, install and configure devices, and provide strong customer service and documentation.

Qualifications

• Experience diagnosing and repairing IT hardware in diverse environments.
• Ability to install and configure hardware, peripherals, and software.
• Excellent customer service and communication skills.

Responsibilities

• Diagnose, troubleshoot, repair, install, and maintain printers, wide-format printers, plotters, kiosks, POS systems, and related IT equipment.
• Troubleshoot hardware, software, and network connectivity issues.
• Install, configure, and maintain computer hardware and applications.

Skills

Troubleshooting

Networking

IT hardware

Installation

Documentation

Tools

Printers

Job description

CompucomStaffing, a division of CompuCom Systems, Inc., seeks a Field Technician in Phoenix, AZ to diagnose, repair, install, and maintain a range of IT hardware and peripherals. The role travels within the service region and collaborates with Level II/III and remote support teams to ensure timely resolutions.

The ideal candidate will troubleshoot IT hardware, software, and network issues, install and configure devices, and provide strong customer service and documentation.