IT Client Services Specialist - End User & Warehouse Tech

Cardinal Health; Cranbury Township (NJ); Presencial; USD 42.000 - 61.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental and vision coverage

401k savings plan

Paid time off

Resumo da vaga

Cardinal Health IT Client Services is seeking an experienced on-site IT professional to support end-user computing at Cranbury and Edison facilities in NJ. The role involves diagnosing hardware/software issues, configuring workstations, assisting with network and printer devices, and providing responsive service in person, by phone or remotely.

Ideal candidates have 2–4 years of relevant experience, a bachelor’s degree or equivalent, and strong communication skills.

Qualificações

• 2-4 years of experience, preferred.
• Bachelor's degree in related field, or equivalent work experience, preferred.
• Experience supporting multi-platform environments including Windows 10/11, Citrix, AWS desktops, Android, SOTI.
• Knowledge of PC hardware, software, and network configuration preferred.

Responsabilidades

• Provide Tier 1-3 end-user support in-person, by phone, and remotely.
• Diagnose and resolve hardware, software, and operating system issues.
• Configure, deploy, maintain, and inventory workstations, printers, and mobile devices.
• Address user tickets within service levels and escalate as needed.
• Travel between Cranbury and Edison facilities to support operations.

Conhecimentos

Verbal communication

Written communication

Customer service

Troubleshooting

Team collaboration

Time management

Willingness to travel

Formação

Bachelor's degree or equivalent

Ferramentas

Windows 10

Windows 11

Citrix Environment

Microsoft 365 (W365)

AWS desktops

Android

SOTI

Descrição da vaga

Cardinal Health IT Client Services is seeking an experienced on-site IT professional to support end-user computing at Cranbury and Edison facilities in NJ. The role involves diagnosing hardware/software issues, configuring workstations, assisting with network and printer devices, and providing responsive service in person, by phone or remotely.

Ideal candidates have 2–4 years of relevant experience, a bachelor’s degree or equivalent, and strong communication skills.