Onsite IT & AV Support Technologist II

Bartholomew Consolidated School Corporation; Columbus (IN); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Full benefits

Vacation days

12 paid holidays

Job summary

Bartholomew Consolidated School Corporation in Columbus, IN, seeks an experienced IT professional to lead the building technology team, prioritizing tasks, scheduling maintenance, and improving IT services for staff and students.

The role focuses on on-site installation, troubleshooting, and maintenance of AV, telecom, computer equipment, and instructional software, while delivering excellent customer service and collaborating with users to resolve issues promptly.

Qualifications

• High School diploma or GED plus 60 college credits or two years of experience in the support and maintenance of personal computers, printers, and print servers in an enterprise network environment.
• Proficient with Windows 10, Google Workspace, and desktops, laptops, and Chromebooks in a networked environment (wired and wireless).
• Strong prioritization, multitasking, and customer service skills.

Responsibilities

• Lead the building technology team by prioritizing tasks, scheduling maintenance, communicating with staff, and improving IT services and support.
• Collaborate with users to understand needs and resolve IT issues efficiently.
• Install, troubleshoot, and maintain AV, telecom, computer equipment, and instructional/administrative software onsite.
• Provide excellent customer service by resolving user issues promptly and escalating complex issues as needed.
• Build positive relationships with end-users via ticket updates, email, and in-person communication.
• Perform system administration tasks including user provisioning, access control, password management, and system monitoring.

Skills

Prioritizing tasks

Flexible communication

Written and verbal communication

Education

High School diploma or GED with 60 college credits

Tools

Windows 10

Google Workspace

Job description

Bartholomew Consolidated School Corporation in Columbus, IN, seeks an experienced IT professional to lead the building technology team, prioritizing tasks, scheduling maintenance, and improving IT services for staff and students.

The role focuses on on-site installation, troubleshooting, and maintenance of AV, telecom, computer equipment, and instructional software, while delivering excellent customer service and collaborating with users to resolve issues promptly.