Onsite IT & AV Support Technician

CompuCom; San Francisco (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Job summary

CompucomStaffing in San Francisco, CA is seeking a Deskside Support Technician to join a client team onsite. You will support meeting rooms, AV systems, and live events, ensuring smooth operations through proactive checks and rapid troubleshooting.

The ideal candidate has 3+ years in IT/AV support, experience with Zoom Rooms and hybrid meetings, and comfort with macOS and enterprise tools. This role requires physical readiness and flexible hours for events.

Qualifications

• Minimum 3+ years of IT support, AV support, or event technology experience.
• Hands-on experience with video conferencing platforms and room systems (Zoom Rooms, Google Meet, or similar).
• Working knowledge of audio (mixers, wireless mics, DSP basics) and video (switchers, displays, signal flow).
• Experience supporting live events and hybrid meetings.
• Strong troubleshooting experience with macOS and enterprise end-user technology (MDM such as Jamf, SSO/identity tools such as Okta, Google Workspace, Slack, Zoom).

Responsibilities

• Troubleshoot and resolve issues with conference room systems (Zoom Rooms, displays, cameras, microphones, speakers, and control panels).
• Plan, set up, operate, and tear down technology for internal events, all-hands, town halls, trainings, and offsites.
• Run hybrid event production: audio mixing, video switching, streaming, and presenter support.
• Provide L2 onsite support for macOS, peripherals, accounts and access, and SaaS applications as needed.
• Maintain room inventory, event runbooks, and AV troubleshooting guides.

Skills

IT support

AV support

Event tech

Video conferencing

macOS support

MDM Jamf

SSO Okta

Crestron/QSYS

Streaming tools

Jira ITSM

Job description

CompucomStaffing in San Francisco, CA is seeking a Deskside Support Technician to join a client team onsite. You will support meeting rooms, AV systems, and live events, ensuring smooth operations through proactive checks and rapid troubleshooting.

The ideal candidate has 3+ years in IT/AV support, experience with Zoom Rooms and hybrid meetings, and comfort with macOS and enterprise tools. This role requires physical readiness and flexible hours for events.