AV Support Technician: Live Events & IT Helpdesk

Trident Consulting Inc; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Trident Consulting Inc. is seeking an AV support specialist to service conference rooms and live events in San Francisco. You will handle setup, troubleshooting, and user support for Google Workspace and Meet hardware, ensuring high service quality.

Ideal candidates have 2–4 years in AV or IT support, basic signal flow knowledge, and the ability to lift 20+ lbs. Onsite presence in SF is required, with strong customer service and communication skills.

Qualifications

• 2–4 years in AV support, IT helpdesk, or live events.
• Familiar with Google Workspace and Meet hardware.
• Basic AV signal flow and cabling understanding.
• Able to lift 20+ lbs and work onsite in San Francisco.

Responsibilities

• Support conference rooms and live events with AV equipment.
• Assist with setup and teardown for meetings and events.
• Provide strong customer service and clear communication.
• Maintain AV documentation and coordinate with IT/vendors.
• Ensure smooth operations for onsite events in SF.

Skills

AV support

Customer service

Communication

Conference room support

Live events

Tools

Ticketing systems

AV documentation

Job description

Trident Consulting Inc. is seeking an AV support specialist to service conference rooms and live events in San Francisco. You will handle setup, troubleshooting, and user support for Google Workspace and Meet hardware, ensuring high service quality.

Ideal candidates have 2–4 years in AV or IT support, basic signal flow knowledge, and the ability to lift 20+ lbs. Onsite presence in SF is required, with strong customer service and communication skills.